Privacy Policy

Last updated: October 25, 2025

Who We Are & Contact

This Privacy Policy explains how [Your Company Legal Name] (“we,” “us,” “our”) processes information when you use the RiteFulfillment app (the “App”). Contact: support@ritefulfillment.com.

Data We Process

  • Merchant data: shop domain, shop email, owner name (if provided), and permissions you approve during install.
  • Store data (as configured by you): products, orders, and related metadata necessary for the App’s features.
  • Technical data: IP address, device/browser info, logs, timestamps, and webhooks (e.g., app/uninstalled) to maintain service integrity.
The exact data depends on the scopes you approve in Shopify. You can review scopes in Shopify Admin → Settings → Apps and sales channels.

How We Use Data

  • Provide and operate App features you enable.
  • Authenticate your store and maintain security.
  • Debug, monitor performance, and improve the App.
  • Comply with legal obligations and Shopify requirements.
  • Provide support (/support).

Legal Bases (EEA/UK)

  • Contract: to deliver the App you requested.
  • Legitimate interests: to secure and improve the App.
  • Legal compliance: to meet regulatory obligations.
  • Consent: where required (we’ll ask if needed).

Sharing & Subprocessors

We share data only as necessary to operate the App, comply with the law, or protect our rights. Typical recipients include hosting, logging, analytics, and email providers.
  • Hosting: [e.g., Vercel/AWS/GCP]
  • Logging/Monitoring: [e.g., CloudWatch/Datadog]
  • Email/Support: [e.g., SES/SendGrid/Helpdesk]
We require subprocessors to implement appropriate security and confidentiality controls.

Retention

We retain data only as long as needed for the purposes above or as required by law. When you uninstall the App, we stop future collection. You can request deletion of merchant data—see “Your Rights & Choices” below.

Security

We implement reasonable technical and organizational measures to protect data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights & Choices

  • Access, correct, or delete your data where applicable by law (e.g., GDPR/CCPA).
  • Uninstall the App to stop future data collection.
  • Request deletion of merchant data by emailing support@ritefulfillment.com with subject “Shopify Data Deletion – [your-shop.myshopify.com]” and include your shop domain and uninstall date. We’ll confirm completion within seven business days.
If you are a customer of a Shopify store using our App, please contact the store directly—merchants control customer data in Shopify.

International Transfers

If data is transferred internationally, we rely on appropriate safeguards (e.g., standard contractual clauses) where required by law.

Children

The App is not intended for children under the age of 16, and we do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post changes here with a new “Last updated” date. Your continued use of the App after changes indicates acceptance.