Terms of Service

Effective date: October 25, 2025

Who We Are

These Terms of Service (“Terms”) govern your use of the RiteFulfillment application (the “App”). The App is provided by [Your Company Legal Name], located at [Your Registered Address] (“we”, “us”, or “our”). Contact: support@ritefulfillment.com.

Acceptance of Terms

By installing or using the App in your Shopify store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not install or use the App.

License & Use

  • We grant you a non-exclusive, revocable, limited license to use the App solely for operating your Shopify store in accordance with these Terms and applicable laws.
  • You will not copy, modify, reverse engineer, or resell the App or any part thereof.
  • You are responsible for your store’s content, configurations, and compliance with Shopify’s policies and applicable laws (including privacy and consumer protection).

App Permissions

The App may request permissions necessary to perform its functions. You can review granted scopes in Shopify Admin under Settings → Apps and sales channels. Details on data usage are in our Privacy Policy.

Billing, Trials & Refunds

  • All charges are processed via Shopify’s billing system and appear on your Shopify bill.
  • If a free trial is offered, charges begin at trial end unless you uninstall before the trial expires.
  • To stop future charges, uninstall the App from your Shopify Admin. For refund questions, contact support@ritefulfillment.com.

Support & Availability

Support hours are Monday–Friday, 9 AM–5 PM Central. SLA: responses within one business day. See /support for details. We aim for reliable service but do not guarantee uninterrupted availability.

Data Processing

Our processing of merchant and customer data is described in the Privacy Policy. Where required, we will enter into a data processing agreement with you. Contact us for a copy if needed.

Termination

  • You may terminate by uninstalling the App. Certain provisions survive termination, including disclaimers and limitations of liability.
  • We may suspend or terminate access for misuse, security risks, or legal/regulatory reasons.

Disclaimers & Limitation of Liability

  • The App is provided “as is” and “as available.” We disclaim warranties to the fullest extent permitted by law.
  • To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages, lost profits, or loss of data. Our aggregate liability will not exceed the amounts paid by you for the App during the 3 months preceding the claim.

Governing Law

These Terms are governed by the laws of [Governing Jurisdiction], without regard to conflict of law rules. Venue and jurisdiction lie in the courts of [City/State].

Changes to These Terms

We may update these Terms from time to time. We will post updates here with a new effective date. Your continued use of the App after changes indicates acceptance.